Cancellation
Protection Plans
For Departures prior
to Sep. 01, 2009
For Departures
Sep.01, 2009 and after
Cancellation Protection Plans for departures prior to Sep. 01, 2009
CPP Standard
Plan
Our Standard
Cancellation Protection
Plan (CPP Standard Plan)
will allow you, for any
reason, to provide
written cancellation up
to 24 hours prior to
scheduled cruise or
cruisetour departure and
receive a refund equal
to 80% of the eligible
amounts paid (90% if you
purchased our CPP
Platinum Plan). In
addition, Holland
America Line (HAL)
automatically assumes an
additional US$500 of
liability for lost,
damaged or delayed
baggage of passengers
who purchase the CPP
Standard Plan still
subject, however, to the
limitations in our
baggage policies. For
example, we do not cover
losses while baggage is
in the custody of
airlines. Please review
our
Baggage Policy.
The CPP Standard Plan is not insurance, is administered by Holland America Line Inc., and may not be available for purchase in some locations outside the U.S. and Canada; it provides no rights other than those explained above. For example, it does not protect double-triple-quad occupancy rates should one or more members of your party cancel, nor does it cover expenses or unused services due to trip interruption.
CPP Platinum
Plan
Our Platinum
Cancellation Protection
Plan (CPP Platinum Plan)
enables you to
supplement the CPP
Standard Plan with
insurance coverage and
travel assistance
services as well as
increase your refund
amount to 90% for
cancellations made more
than 24 hours prior to
departure. The CPP
Platinum Plan provides
you with the following
insurance benefits and
services, in addition to
the CPP Standard Plan
benefits and larger
refund:
- Trip Cancellation coverage provides protection if you or a traveling companion must cancel for a covered reason during the 24 hours prior to scheduled departure. The plan reimburses your non-refundable cancellation charges or increased occupancy charges (if a traveling companion cancels) imposed by HAL.
- Trip Interruption coverage provides protection if your trip is interrupted after departure due to a covered reason. The plan reimburses your unused (determined in the case of your cruise or cruisetour on a pro rata basis), non-refundable land or sea expenses prepaid to HAL, airfare paid to return home and certain additional expenses up to $100/day. Maximum benefit is 150% of your cruise/cruisetour cost.
- Trip Delay coverage provides reimbursement for reasonable additional accommodations and traveling expenses incurred to rejoin the trip in progress when you are delayed for more than 12 hours, due to covered reasons. Maximum benefit is US$1,000; not to exceed US$100/day.
- Emergency Evacuation coverage will pay the necessary costs of transportation, medical services and medical supplies if, due to a covered medical reason, you must be transported to medical facilities during your cruise or cruisetour. Maximum benefit is $50,000.
- Medical Expense coverage reimburses up to $10,000 for medical and emergency dental expenses incurred during your trip as a result of an injury or sickness that first manifests itself during your cruise or cruisetour.
- You will also receive the following 24-Hour Emergency Hotline Assistance Services, arranged by the CPP Platinum Plan administrator's designated provider: Emergency Cash Transfer Assistance, Medical Consultation and Monitoring, Emergency Legal Assistance, Emergency Medical and Dental Assistance, Lost Travel Document Assistance and Emergency Medical Payment Assistance.
There are no pre-existing condition limitations in the CPP Platinum Plan!
"IMPORTANT NOTE": This is a summary of coverage. Please refer to the Plan Description which contains the details of assistance services and insurance coverage, terms, conditions, exclusions and other applicable limitations. The CPP Platinum Plan is only available for U.S. and Canadian residents. The CPP Standard and CPP Platinum Plans are optional, must be paid at time of deposit and are non-refundable. The per person, per cruise costs for both plans are listed with the cruise fares.
The insurance coverage provided under the CPP Platinum Plan is underwritten by Virginia Surety Company, Inc., under policy #HTP04195. This plan was designed and is administered by BerkelyCare. IN CALIFORNIA: BerkelyCare is a service mark of Aon Direct Insurance Administrators, CA Insurance License #0795465. IN ALL OTHER STATES: BerkelyCare is a division of Affinity Insurance Services, Inc., in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY.
Review Entire Plan
Description for
Departures prior to Sep.
01, 2009
Cancellation Protection Plans for departures Sep. 01, 2009 and after
CPP Standard Plan
Our Standard
Cancellation Protection
Plan (CPP Standard Plan)
will allow you, for any
reason, to provide
written cancellation up
to 24 hours prior to
scheduled cruise or
cruisetour departure and
receive a refund equal
to 80% of the eligible
amounts paid (90% if you
purchased our CPP
Platinum Plan). In
addition, Holland
America Line (HAL)
automatically assumes an
additional US$500 of
liability for lost,
damaged or delayed
baggage of passengers
who purchase the CPP
Standard Plan still
subject, however, to the
limitations in our
baggage policies. For
example, we do not cover
losses while baggage is
in the custody of
airlines. Please review
our
Baggage Policy.
The CPP Standard Plan is not insurance, is administered by Holland America Line Inc., and may not be available for purchase in some locations outside the U.S. and Canada; it provides no rights other than those explained above. For example, it does not protect double-triple-quad occupancy rates should one or more members of your party cancel, nor does it cover expenses or unused services due to trip interruption.
CPP Platinum
Plan
Our Platinum
Cancellation Protection
Plan (CPP Platinum Plan)
enables you to
supplement the CPP
Standard Plan with
enhanced cancellation
protection as well as
insurance coverage and
travel assistance
services . For a nominal
additional fee, you will
receive:
- Pre-departure trip cancellation You may cancel for any reason prior to the scheduled cruise/cruisetour departure and receive reimbursement equal to 90% of the eligible amounts paid to Holland America Line.
- Trip Interruption protection Covers the unused arrangements of your travel and additional traveling expenses to return home, up to 150% of the cruise/cruisetour cost for covered reasons.
- Trip Delay coverage Provides reimbursement for reasonable additional accommodations and traveling expenses if your trip is delayed for covered reasons, up to US$500.
- Baggage protection Holland America Line assumes an additional US$1,000 of liability for lost or damaged baggage (US$1,600 total) and an additional US$500 for delayed baggage (US$1,100 total) with the Platinum Plan.
- Emergency medical expense You will be reimbursed up to US$10,000 in covered medical services incurred during your trip for any illness or injury first occurring during your trip. In addition, necessary expenses of up to US$50,000 for emergency medical evacuations and repatriations are covered. These are benefits that Medicare and many private insurance plans may not offer, and they are highly recommended for foreign travel.
- 24-Hour emergency hotline assistance Provides around-the-clock help worldwide assistance for legal or medical referrals, lost travel documents, cash transfer or passport assistance.
There are no pre-existing condition limitations in the CPP Platinum Plan!
"IMPORTANT NOTE": This is a summary of coverage. Please refer to the Plan Description which contains the details of assistance services and insurance coverage, terms, conditions, exclusions and other applicable limitations. The CPP Platinum Plan is only available for U.S. and Canadian residents. The CPP Standard and CPP Platinum Plans are optional, must be paid at time of deposit and are non-refundable. The per person, per cruise costs for both plans are listed with the cruise fares.
The insurance coverage provided under the CPP Platinum Plan is underwritten by Virginia Surety Company, Inc., under policy #HTP04195. This plan was designed and is administered by BerkelyCare. IN CALIFORNIA: BerkelyCare is a service mark of Aon Direct Insurance Administrators, CA Insurance License #0795465. IN ALL OTHER STATES: BerkelyCare is a division of Affinity Insurance Services, Inc., in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY.
Review Entire Plan Description for Departures Sep. 1, 2009 and after