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Carnival
wants to make sure your
cruise is worry free.
However, the unexpected does
sometimes occur. That's why
we created Carnival's Cruise
Vacation Protection Plan.
It’s the greatest value
insurance program in the
cruise industry. Click on a
link below for more
information on that
particular subject. |
Help ensure a worry-free
vacation, enroll in the
Carnival Cruise Vacation
Protection Plan today.
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PART A. TRAVEL ARRANGEMENT
PROTECTION |
Trip Cancellation / Trip
Interruption:
In the
event You are prevented from
taking Your Cruise Vacation
because:
-
a. You, a Traveling
Companion, or an
Immediate Family member
suffers an Injury,
Sickness, or death; or
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You or Your Traveling
Companion, after the
effective date of
coverage:
-
are hijacked,
quarantined,
required to serve on
a jury, or
subpoenaed;
-
have a home made
uninhabitable by
fire, flood,
volcano, earthquake,
hurricane, or other
natural disaster; or
-
are directly
involved in a
documented traffic
accident while en
route to departure;
the
Insurer will pay benefits up
to
Your
total Cruise Vacation cost
for:
(a) Trip Cancellation
Non-refundable cancellation
charges imposed by Carnival
Cruise Lines
and/or airfare cancellation
charges for flights joining
or departing Your
Sea/Land Arrangements; or
the additional costs You may
incur as a result of
a change in the per-person
occupancy rate of prepaid
travel arrangements if
a person booked to share
accommodations with You
cancels his/her Cruise
Vacation for a covered
reason and You do not
cancel.
(b)
Trip Interruption
Unused,
non-refundable
sea or land
expenses prepaid
to Carnival
Cruise Lines
and/or the
airfare paid,
less the value
of applied
credit from an
unused return
travel ticket,
to return home
or rejoin the
original
Sea/Land
Arrangements
(limited to the
cost of one-way
economy airfare
by scheduled
carrier, from
the point of
destination to
the point of
origin shown on
the original
travel tickets).
The Insurer will
also pay
benefits, up
to $100 per day,
for reasonable
additional
accommodations
and
transportation
expenses
incurred to
remain near a
covered
traveling
Immediate Family
member or
Traveling
Companion who is
hospitalized
during Your
Cruise
Vacation.
The
Trip Cancellation benefit
will also apply if You are
prevented from traveling
because You, Your Traveling
Companion, or an Immediate
Family member is in the
military and is called to
emergency duty for a
national disaster other than
war.
In no
event shall the amount
reimbursed exceed the amount
You prepaid for Your Cruise
Vacation.
Special Conditions
You must advise Your
travel agent, Carnival
Cruise Lines, and
BerkelyCare as soon as
possible in the event of a
claim. The Insurer will not
pay benefits for any
additional charges incurred
that would not have been
charged had You notified
these parties as soon as
reasonably possible. |
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Trip Delay:
The
Insurer will pay benefits
for Covered Expenses,
up to
$500,
if Your Cruise Vacation is
delayed en route to or from
Your Sea/Land Arrangements
due to inclement weather,
strike or other job action,
or equipment failure of a
Common Carrier, a traffic
accident en route to a
departure in which You or
Your Traveling Companion is
not directly involved; lost
or stolen passports, travel
documents, or money;
quarantine; hijacking;
natural disaster; civil
commotion or riot.
Covered Expenses include
any prepaid, unused,
non-refundable Sea/Land
Arrangements, any reasonable
additional expenses for
meals and lodging, and the
cost of one-way economy
airfare ticket to catch up
to the Sea/Land Arrangements
or return to the place of
origin shown on the travel
documents.
:Exclusions
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PART B. MEDICAL PROTECTION |
Emergency Evacuation /
Repatriation:
The
Insurer will pay benefits
for Covered Expenses,
up to
$30,000,
if an Injury or Sickness
commencing during Your
Cruise Vacation results in
Your necessary Emergency
Evacuation. An Emergency
Evacuation must be ordered
by a legally licensed
Physician who certifies that
the severity of Your Injury
or Sickness warrants an
Emergency Evacuation.
Emergency Evacuation
means:
(a) Your medical condition
warrants immediate
Transportation from the
place where You are injured
or sick to the nearest
hospital where appropriate
medical treatment can be
obtained; and/or
(b)
after being treated at a
local hospital, Your medical
condition warrants
Transportation to Your
origination point to obtain
further medical treatment or
to recover.
Covered Expenses are
customary and reasonable
expenses for Transportation,
medical services, and
medical supplies necessarily
incurred in connection with
Your Emergency Evacuation.
All Transportation
arrangements made for Your
evacuation must be by the
most direct and economical
route possible. Expenses for
Transportation must be:
-
recommended by the
attending Physician;
-
required by the standard
regulations of the
conveyance transporting
You; AND
-
verified, arranged and
approved in advance by
AIG Assist,
Expenses for medical
services and supplies must
be recommended by the
attending Physician.
Transportation
means any land, water, or
air conveyance required to
transport You during an
Emergency Evacuation.
Special Transportation
includes, but is not limited
to, air ambulances, land
ambulances, and private
motor vehicles.
Additional Covered Expenses:
If You are hospitalized for
more than seven days
following a covered
Emergency Evacuation, the
Insurer will pay: (a) to
return Your accompanying
dependent children under age
25 to their home, limited to
the cost of one-way economy
airfare, less the value of
applied credit from an
unused return travel ticket,
with an attendant if
necessary; and/or (b) up to
the cost of round-trip
economy airfare to bring a
person chosen by You to and
from Your bedside if You are
alone. These expenses must
be authorized in advance by
AIG Assist.
The Insurer will not cover
any expenses provided by
another party at no cost to
You or already included in
the cost of Your Cruise
Vacation. In no event will
the benefits paid for all
covered Emergency Evacuation
expenses exceed the coverage
limit of $30,000.
The
Insurer will pay the
reasonable Covered Expenses
incurred,
up to $30,000,
to return Your body to Your
point of origin if You die
during Your Cruise Vacation.
Covered Expenses
include, but are not limited
to, expenses for embalming,
cremation, coffin for
repatriation, and
transportation.
Exclusions
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Accident and Sickness
Medical Expense:
The
Insurer will pay benefits,
up to $10,000, if You
incur necessary Covered
Medical Expenses as a result
of an Injury or Sickness.
The accident causing such
Injury must occur while You
are covered under the
policy, and the Sickness
must first manifest itself
during Your Cruise
Vacation. You must receive
initial treatment within
ninety (90) days of the
accident which caused the
Injury or the onset of
Sickness.
All
services, supplies, or
treatment must be received
within 52 weeks of the date
of the accident or the onset
of the Sickness.
Covered Expenses are
necessary services and
supplies which are
recommended by the attending
Physician. They include the
services of a legally
qualified Physician,
surgeon, graduate nurse,
dentist, or osteopath;
charges for hospital
confinement and use of
operating rooms; charges for
anesthetics (including
administration); x-ray
examinations or treatments
and laboratory tests;
ambulance service; drugs,
medicines, and therapeutic
services and supplies. The
Insurer will not pay
benefits in excess of the
reasonable and customary
charges commonly used by
providers of medical care in
the locality in which the
care is furnished.
The
Insurer will advance payment
to a hospital, up to
$1,000, if needed to
secure Your
medically-necessary
admission.
:Exclusions
PRE-EXISTING CONDITIONS
THE INSURER WILL NOT PAY
UNDER COVERAGES IN PARTS A &
B FOR ANY CLAIMS ARISING
FROM ANY INJURY, SICKNESS,
OR OTHER CONDITION
(INCLUDING ANY CONDITION
FROM WHICH DEATH ENSUES)
AFFECTING YOU, A TRAVELING
COMPANION, OR AN IMMEDIATE
FAMILY MEMBER WHICH, WITHIN
THE 60-DAY PERIOD BEFORE
YOUR TRIP CANCELLATION
COVERAGE BEGAN UNDER THIS
INSURANCE PLAN: (A) FIRST
MANIFESTED ITSELF, WORSENED,
BECAME ACUTE, OR HAD
SYMPTOMS WHICH WOULD PROMPT
A REASONABLE PERSON TO SEEK
DIAGNOSIS, CARE, OR
TREATMENT; OR (B) REQUIRED
TAKING PRESCRIBED DRUGS OR
MEDICINE, UNLESS THE
CONDITION FOR WHICH THE
PRESCRIBED DRUG OR MEDICINE
WAS TAKEN REMAINED
CONTROLLED WITHOUT ANY
CHANGE IN THE REQUIRED
PRESCRIPTION; OR (C)
REQUIRED TREATMENT OR
TREATMENT WAS RECOMMENDED BY
A PHYSICIAN.
PLEASE NOTE: ALL COVERED
REASONS FOR CANCELLATION OR
INTERRUPTION OF YOUR CRUISE
VACATION MUST FIRST OCCUR
AFTER YOUR EFFECTIVE DATE OF
COVERAGE.
CRUISE CREDITS
IF, AFTER PURCHASING THE
CRUISE VACATION PROTECTION
PLAN, YOU MUST CANCEL YOUR
TRIP AND YOUR CLAIM IS NOT
PAYABLE DUE TO THE
PRE-EXISTING CONDITION
LIMITATION, CARNIVAL CRUISE
LINES WILL OFFER YOU
COMPENSATION IN THE FORM OF
A CRUISE CREDIT. THE CREDIT
SHALL BE PROVIDED IN THE
AMOUNT OF THE APPLICABLE
CARNIVAL CRUISE LINES
CANCELLATION PENALTY.
If
you have any questions
concerning this exclusion,
please call BerkelyCare
at 1-(800) 331-2796 for
further clarification.
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PART C. BAGGAGE PROTECTION
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Baggage / Personal Effects:
The
Insurer will reimburse You,
up to $1,500, for
loss, theft, or damage to
baggage and personal
effects. The Insurer will
pay the lesser of the
following: original cash
value of the item less
depreciation as determined
by the Insurer; or cost of
repair or replacement.
Baggage Delay:
You will
be reimbursed,
up to
$500,
for expenses of necessary
personal effects needed
while at a destination other
than Your place of residence
if Your checked baggage is
delayed or misdirected by a
Common Carrier for more than
24 hours from the time You
arrived at the destination
stated on Your ticket. You
must be a ticketed passenger
on a Common Carrier.
:Exclusions
EXCESS INSURANCE PROVISION
THE
INSURANCE PROVIDED UNDER
PARTS A, B, & C SHALL BE IN
EXCESS OF ALL OTHER VALID
AND COLLECTIBLE INSURANCE OR
INDEMNITY AND SHALL APPLY
ONLY WHEN SUCH OTHER
BENEFITS ARE EXHAUSTED |
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PART D. WORLDWIDE
EMERGENCY ASSISTANCE (AIG
Assist) |
AIG
Assist provides a 24-hour
emergency telephone
assistance service for Your
benefit so that, in the
event of an emergency during
the term of this coverage,
English-speaking help and
advice may be furnished.
EMERGENCY CASH TRANSFER
ASSISTANCE:
If You need emergency
cash during Your Cruise
Vacation, AIG Assist can
help arrange a transfer
through Your credit cards,
family, friends, employer,
or similar source.
MEDICAL CONSULTATION AND
MONITORING:
Should You need local
medical care during Your
Cruise Vacation, AIG Assist
can assist in contacting
Your personal Physician or
family, if necessary, to
provide information on the
care You are receiving.
EMERGENCY LEGAL ASSISTANCE:
During the course of
Your Cruise Vacation, You
may visit many foreign
countries. Should any
problems arise requiring
legal assistance, AIG Assist
can help You find
English-speaking local
counsel.
EMERGENCY MEDICAL & DENTAL
ASSISTANCE:
Unexpected medical and
dental emergencies can
happen anywhere, anytime.
You may be en route to the
ship or on an excursion in
unfamiliar surroundings when
You suddenly need medical or
dental care. AIG Assist can
help You locate an
English-speaking Physician
or dentist or the nearest
qualified medical facility,
and can also assist in
arranging for special
emergency medical
transportation, such as an
air ambulance.
LOST TRAVEL DOCUMENTS
ASSISTANCE:
AIG Assist’s multilingual
staff can provide assistance
in handling unexpected
complications such as lost
passports, tickets, luggage,
or other valuable travel
documents or belongings.
EMERGENCY MEDICAL PAYMENT
ASSISTANCE:
Many foreign hospitals
require immediate settlement
of bills before treatment or
may withhold Your passport
until they receive full
payment. Physicians and
hospitals worldwide can
contact AIG Assist to
arrange, if required,
immediate settlement of
covered medical expenses if
other sources are not
available.
EMERGENCY ASSISTANCE CONTACT
NUMBERS ARE PROVIDED UPON
ENROLLMENT IN THE PLAN WITH
YOUR TRIP DOCUMENTS.
Note
that the problems of
distance, information, and
communications make it
impossible for National
Union Fire Insurance
Company, BerkelyCare, or AIG
Assist to assume any
responsibility for the
availability, quality, use,
or results of any emergency
service. In all cases, You
are still responsible for
obtaining, using, and paying
for Your own required
services of all types. |
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Definitions |
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Business Partner
means an individual who
is: (a) involved in a
legal partnership; and
(b) actively involved in
the day-to-day
management of the
business.
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Common Carrier
means any land, water,
or air conveyance
operating under a valid
license for the
transportation of
passengers for hire
except rented, leased,
or privately-owned motor
vehicles.
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Cruise Vacation
means prepaid Sea/Land
Arrangements and shall
include flight
connections to join and
depart such Sea/Land
Arrangements.
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Immediate Family
means children, step- or
adopted children,
children-in-law,
parents, step-parents,
parents-in-law, legal
guardian, ward,
siblings, step-siblings,
siblings-in-law,
grandparents,
grandchildren, legal or
common law spouse,
aunts, uncles, nieces,
nephews, cousins, or
Business Partner of You
or Your Traveling
Companion.
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Injury
means bodily injury
caused by an accident
occurring while this
plan is in force and
resulting directly and
independently of all
other causes in loss
covered by this plan.
The Injury must be
verified by a Physician.
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Insurer
means National Union
Fire Insurance Company
of Pittsburgh, PA.
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Physician
means a licensed
practitioner of the
healing arts acting
within the scope of
his/her license. The
treating Physician may
not be You, a Traveling
Companion, or Immediate
Family member.
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Sea/Land Arrangements
means sea and/or land
arrangements made by
Carnival Cruise Lines.
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Sickness
means an illness or
disease which is
diagnosed or treated by
a Physician after the
effective date of
coverage and while You
are covered under this
plan.
-
Traveling Companion
means one person who is
booked to accompany You
on Your Cruise Vacation.
-
You or Your
means a person who has
purchased a Cruise
Vacation and who has
paid the required plan
cost for the coverage
provided hereunder.
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"The Fine Print" |
THIS
INSURANCE DOES NOT COVER:
IN PARTS A & B:
IN
PART C:
ANY LOSS OR DAMAGE TO:
animals; automobiles and
their equipment; boats;
motors; motorcycles; other
conveyances and their
equipment (except bicycles
while checked as baggage
with a Common Carrier);
household furniture;
eyeglasses, sunglasses, and
contact lenses; artificial
teeth and dental bridges;
hearing aids; prosthetic
limbs; musical instruments;
brittle or fragile articles;
money and securities;
tickets and documents;
sporting equipment if loss
or damage results from the
use thereof.
ANY LOSS CAUSED BY OR
RESULTING FROM:
wear and tear,
gradual deterioration;
insects or vermin; inherent
vice or damage; confiscation
or expropriation by order of
any government; radioactive
contamination; war or any
act of war whether declared
or not; theft or pilferage
while left unattended in any
vehicle; mysterious
disappearance. |
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PLAN COST AND TERM OF
COVERAGE |
- This protection is valid only upon payment
of the total required
plan cost in advance of
any losses and will not
cover any losses
suffered prior to
purchase.
-
The Trip Cancellation
coverage provided under
PART A takes effect upon
receipt of the required
plan cost by Carnival
Cruise Lines and ends
upon the commencement of
Your Sea/Land
Arrangements.
-
The remaining coverages
and services provided
take effect at 12:01
A.M. local time at Your
location on the
contracted departure
date of Your Sea/Land
Arrangements and
terminate on the earlier
of the following: (a)
Your return to Your
origination point (as
specified in the travel
tickets); or (b) 11:59
P.M. local time at Your
location on the day the
Sea/Land Arrangements
are scheduled to be
completed.
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The duration of coverage
shall be extended under
the following
conditions: (a) when You
commence air travel from
Your origination point (i)
within 2 days before the
commencement of the
Sea/Land Arrangements,
coverage shall apply
from the time of
departure from the
origination point; (ii)
greater than 2 days
before the commencement
of the Sea/Land
Arrangements, the
extension coverage shall
be provided only on the
day of Your air travel;
and (b) if You return to
Your origination point (i)
within 2 days after the
completion of the
Sea/land Arrangements,
coverage shall apply
until the time of return
to the origination
point; (ii) greater than
2 days after the
completion of the
Sea/Land Arrangements,
the extension coverage
shall be provided only
on the day of Your air
travel.
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Eligibility:
This coverage is
available to U.S. and
Canadian residents only.
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CLAIMS PROCEDURE |
- TRIP CANCELLATION CLAIMS: Call Your
travel agent, Carnival
Cruise Lines, and
BerkelyCare IMMEDIATELY
to notify them of Your
cancellation and to
avoid any non-covered
expenses due to late
reporting. BerkelyCare
will then forward the
appropriate claim form
which must be completed
by You AND THE ATTENDING
PHYSICIAN, if
applicable.
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EMERGENCIES ARISING
DURING YOUR
Cruise Vacation:
For covered
emergencies requiring
evacuation or
interruption of Your
trip, call AIG Assist
immediately at the
numbers below. Indicate
Your policy number
165-9500220 and give the
details of Your problem
or medical emergency.
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CLAIMS NOTIFICATION
UPON YOUR RETURN:
Call, write, or e-mail
BerkelyCare as soon as
possible to report Your
claim and receive the
appropriate claim form.
Provide the policy
number 165-9500220, Your
travel dates, and
details describing the
nature of Your loss.
*If You have any difficulty
making this collect call,
contact the local phone
operator to connect You to a
U.S.based, long-distance
service. In this case,
please let the Assistance
Provider answering the phone
know the number You are
calling from, so that he/she
may call You back. Any
charges for the call will be
considered reimbursable
benefits.
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1-(800) 331-2796
1-(516) 294-0220
Office Hours:
9 AM 5 PM (EST) |
BerkelyCare
P.O. Box 9366
100 Garden City
Plaza
Garden City, NY
11530 |
IMPORTANT: In order to
facilitate prompt claims
settlement upon Your return,
be sure to obtain as
applicable: detailed medical
statements from Physicians
in attendance where the
accident or Sickness
occurred; receipts for
medical services and
supplies; receipts from the
hospital; police reports or
claims reports from parties
responsible (e.g., airline,
cruise line, etc.) for loss,
theft, damage, or delay;
receipts for any lost or
damaged items; receipts for
delay expenses.
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ENROLLMENT PROCEDURE |
For Your
convenience, the cost of the
plan may be automatically
included on Carnival's
invoice to Your travel
agent. Enrollment in the
Cruise Vacation Protection
Plan is made by simply
paying this amount. If You
do not wish to take
advantage of this
protection, please advise
Your travel agent to deduct
the cost of the plan. If the
plan cost has not been
included on Your invoice and
You wish to purchase it,
simply ask Your travel agent
to contact Carnival to
arrange for billing.
PLEASE NOTE Payment
for the plan may not be
accepted after the Cruise
Vacation cost has been paid
in full. The plan cost is
non-refundable once You
enter the cancellation
penalty period as stated by
Carnival Cruise Lines.
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This program is
administered by: |

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This plan is
underwritten by
National Union
Fire Insurance
Company of
Pittsburgh, PA;
Executive
Offices: New
York, New York |
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NOTICE TO FLORIDA RESIDENTS
Your
Homeowners policy, if any,
may provide coverage for
loss of personal effects
provided by the
Baggage/Personal Effects
coverage. This insurance is
not required in connection
with the purchase of tickets
for Your Cruise Vacation.
Baggage Claims Payment
Claims for damage,
destruction, or loss will be
paid within 20 days of
receipt of acceptable proof
of loss.
Legal
Actions No legal action
for a claim can be brought
against the insurance
company until 60 days after
receipt of proof of loss,
nor beyond 5 years following
that date.
8/01
The information contained on
this website is not an offer
to sell nor a solicitation
to buy any security or any
insurance product. No
security or other insurance
product is offered or will
be sold in any jurisdiction
in which such offer or
solicitation, purchase or
sale would be unlawful under
the securities, insurance,
or other laws of such
jurisdiction. Some products
and services may not be
available in all
jurisdictions.
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